SkyBall Equipment – Terms and Conditions of Sale

Welcome to SkyBall! By placing an order through our website, you agree to the following terms and conditions. Please read them carefully before completing your purchase.

1. Shipping Information

Domestic Orders (United States):

We offer free standard shipping on all orders within the United States. Orders are typically processed and shipped within 1–2 business days. Delivery times range from 3–5 business days, depending on your location. Once your order ships, we will send a confirmation email including tracking information.

International Orders:

We currently do not offer international shipping through our website. If you are located outside the United States and wish to place an order, please contact us directly at info@skyball.us.

2. Returns & Exchanges

We offer a 30-day return policy for eligible items.

• Products must be unused, unopened, and in original packaging
• Returns must be initiated within 30 days of the delivery date
• Customers are responsible for return shipping costs

To initiate a return, contact us at info@skyball.us with your order number and reason for return. We will provide return instructions. Once we receive and inspect the returned item, a refund will be issued to your original payment method.

Exclusions:

• Used or opened items are not eligible for return
• Gift cards and promotional items are non-refundable

3. Damaged or Defective Items

If your order arrives damaged or contains defective items, please contact us at info@skyball.us within 7 days of delivery. Include your order number and photos of the damaged or defective items. We will work with you to offer a replacement or refund.

4. Order Cancellations

Orders may be canceled within 12 hours of placement, provided the item has not yet shipped. To request a cancellation, contact info@skyball.us as soon as possible. Once an item has shipped, it cannot be canceled and must be returned in accordance with our return policy.

5. Payment Terms

We accept major credit and debit cards and may offer additional payment options at checkout. Payment is processed securely at the time of purchase. All prices are listed in USD and include applicable taxes unless otherwise stated.

6. Limitation of Liability

SkyBall products are for recreational use only. Use at your own risk. SkyBall shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use or misuse of our products. Our liability is limited to the purchase price of the item(s) in question.

7. Contact Us

For questions related to orders, shipping, returns, or general inquiries, please contact us at: info@skyball.us